Thought Leadership

Thinking

Talks, podcasts, and perspectives on design leadership, AI-augmented research, and building customer-obsessed teams.

Conference Talk

Chase Clark presenting Calm's insight to innovation framework at a conference

Mindful Innovations: Enhancing Engagement with Insights

UserTesting Human Insight Summit · In-person keynote

How the Calm team leverages user insights to drive innovation in mental health. Explores approaches to understanding why users disengage, identifying critical unmet needs, and transforming insights into testable new ideas that improve product features.

— Transforming user insights into innovative new products
— Practical techniques for capturing and applying customer feedback
— Strategies for driving meaningful engagement through unmet needs

View presentation slides

Download presentation deck (PDF)

Webinar

Mindful Innovations: Enhancing Engagement with Insights

UserTesting Webinar · On-Demand

After the in-person keynote, UserTesting invited me back to deliver the talk as a digital web conference — making the frameworks for turning customer insights into product innovation available to a broader audience on demand.

Watch the webinar

Download presentation deck (PDF)

Podcast

2 Weeks to 2 Days: How Calm's UX Team Tests 10X More Concepts with AI Prototyping

AI with Alec · 45 min

A deep dive into how AI is compressing innovation cycles at Calm — from 2 weeks to 2 days. Real examples of AI-augmented prototyping, testing 5–10 concepts in the time it previously took to test one, and calibrating the collaboration between human taste and machine processing.

Speaking & Teaching

General Assembly — Guest Instructor

UX Design & Data workshops in Boston. Teaching product design fundamentals, user research methods, and mobile UX patterns.

Panels & More

Additional panels, talks, and appearances — coming soon.